Remote Reset Web Portal
Our Remote Reset Web Portal provides alarm receiving centres with a faster, more efficient way to reset alarms remotely.
Its user-friendly interface allows you to manage resets from any location, helping to improve response times, reduce unnecessary engineer callouts and save valuable time and resources.
Discover how the portal can support your operations with a 30-day, no-obligation free trial.
The Technistore remote reset system works by a simply exchange of codes over the telephone which allows the Alarm Company or ARC to reset the system with a unique one off code. Our Remote reset keypad or the alarm panel generates and displays a five digit number after an alarm activation.
This number the "Quote Code" is quoted to the Alarm company or ARC by the customer over the telephone.
The Alarm Company or ARC then "Decode" this number by entering it into a computer running Technistore Decoder software. The resulting number is called the "Reset Code" this code when entered into the Remote Reset plus keypad resets the system. Alarm Companies do reserve the right to refuse to provide a "Reset Code" if for instance the customer does not know the cause of the alarm activation. In most cases however the cause is known and a Remote "Reset Code" can be given.
Each time the system is activated a different "Quote Code" is generated and the "Reset Code" is therefore different every time. This ensures only the Alarm Company can authorise the resetting of the system in accordance with Police Force Policy and British Standards 4737 and PD6662.
Want to view which alarm panels have Technistore remote reset software integrated into? Or do you want to purchase a software license? If so please click one of the links below.
*Please note our software can only be supplied to Alarm Receiving Centres (ARC)'s who are members of the currently recognised bodies under the present ACPO Police Force Police Policy.
